Peter Donnan Consulting
Working with me is Different.....and Effective for You and Your Business
Together we agree what you want to achieve, and what you need. What you are good at, what you need to be better at, and what is holding you back.
We have agreed the gaps, now we work out what you need to plug these gaps - people, money, technology, processes and partners.
Next we build achievable plans.
We then get on and execute them.
Together.
Focus on Dealing with Reality
Are you growing your business or merely maintaining it?
Are your people helping you grow the business or getting in the way?
Your energy, drive and vision have got you and your business here. You have been totally and appropriately, immersed in it.
As the world changes, the things that got you here may no longer be enough to keep you growing – some of them may actually be getting in your way. It’s time to stop just working in the business. In order to keep growing and continuing your success into the future, you need to become a business leader who works on the business – your people, processes and products/services.
Traditional coaching focuses on defining your personal goals and then taking those into the business, hoping that other people will recognise the value of those goals. My experience is that this is often not the case.
You need to identify what your customers want, what your competitors are doing, and what activities are critical to helping you achieve business success.
I work with you to expose the full reality of your world, understand what you want to achieve, what are truly capable of delivering - and what capabilities you need to find from other places such as partners.
Unless you are prepared to deal with the full reality of your business and its ecosystem, then any plans you make may be based on false foundations and are unlikely to succeed.
The first step in solving any problem is to admit it exists and also the part that you play in its continuation.
Remember, innovation that fails to deliver profit or reduce costs is just a dream. You have to be able to monetise any innovation or you should stop pursuing it. Similarly, unfocused and frequent change only delivers confusion and frustration to your people (including your customers) and advantage to your competitors.
Focus and Discipline are your friends.
Focus on Forensic Analysis
I have a disciplined, fact-based approach based on solid scientific principles, which allows us to work together to uncover real evidence to work out what is the real problem - and what it isn’t.
We utilise hypothesis testing to identify the root cause of the problems, take the results and develop practical solutions - not reports. We keep at it until the real problems are properly addressed and solutions resolved.
We ensure that we truly understand what needs to be addressed - we deal with people issues, funding issues, process issues. And also, because we have taken the time to understand and agree the full scope of what's needed, we are clear about where we need to develop new capabilities. We can decide if we can source them internally or if we need to go outside the firm.
We also consider partnerships - collaborative arrangements with other businesses that are excellent at what we need to do but cannot do.
Also, as part of this examination, we consider and identify what you may need to stop doing – it no longer works, it is unprofitable or we are unsure how it helps.
I have a set of tools to assist you in analysing the totality of the business. These tools are tailored to your needs - there is no production of 'cookie-cutter' reports - all assessments include face-to-face dialogue, supported by factual information. A key part of this step is identifying the Measures of Success – how will we know that we on the right track? Most businesses have financial and strategic targets or objectives, the end part of this stage is to check that the right targets are selected, they are achievable and will deliver your goals – business and personal success.
Independence - why is this important?
In order to be most effective, this analysis needs to have some independence from your firm’s current mental models and ways of working, otherwise the same things keep happening but the world keeps changing.
My approach to this analysis is that as a ‘consultant’ I am not the smartest person in the room. What I do have are two things:
- my broad experience (what works, what doesn’t); and
- my independence from your world, its assumptions and misassumptions.
These help me to see a different picture of your organisation and consider solutions that are practical and often hidden from you and your people.
However, it’s not actually fixed until your people and your organisation know how to solve complex business problems, whenever and wherever they emerge in the future.
Keep Reading - The Next Stage Covers This.
Focus on Disciplined Execution
Fail to Plan - Plan to Fail.
That comment is well known and seems too simplistic – it is powerful, but it is only part of the recipe for success. One of the steps that planners often forget is the most critical one: Execute. Do it and watch what happens – are we getting what we want?
It is important to plan but the plan must be doable and it must actually start: sounds funny, But many plans that are sweated over by managers and consultants in classic consulting interventions remain in one place only, in The Report.
Often the people who actually know how to do things, both current and new, are not the planners, they are the people who know how things work and can make them work – Or Not.
In order to make good plans work you need three things:
- robust mental models and facts to develop the solutions;
- knowledgeable people to turn them into practical executable solutions; and
- independent monitoring and analysis of the outcomes.
We concentrate on working with your people and teaching them how to make better business decisions and how to execute them more effectively. This means they will:
- look at data differently
- stop doing stuff that gets in the way
- effectively utilise their technical expertise and business knowledge
- break old habits – you can’t test rumours, only data
- quickly develop and execute the right solutions
- become more confident, resilient and adaptable
We work with your people to build an organisation that is really capable of growing your business.
Years ago, working at an international consulting firm, I learned that the key factors to address in helping a business are people, processes, and technology. That approach that still works today, but it is missing the key ingredient – Smart leadership, bringing people together to do the right things, every time, even when the boss is not looking.
That’s what you and your business will have at the end of this process. It seems simple, it’s not – it requires brains and sweat plus Focus and Discipline.
You already have some of each – are you using them?
Privacy Policy
Last updated: May 28, 2020
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to WMPD Pty Ltd, 45/110 Wellington Street, Waterloo, NSW 2017.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Account means a unique account created for You to access our Service or parts of our Service.
- Website refers to Peter Donnan Consulting, accessible from https://peterdonnan.com.au
- Service refers to the Website.
- Country refers to: New South Wales, Australia
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Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
- Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
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Personal Data is any information that relates to an identified or identifiable individual.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies here: Cookies: What Do They Do?
We use both session and persistent Cookies for the purposes set out below:
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Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
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Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
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Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
- To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
- To manage Your requests: To attend and manage Your requests to Us.
We may share your personal information in the following situations:
- With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
- For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
- With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
- With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see You name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of Users of the Service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, You can contact us:
- By email: peter@wmpd.com.au
- By visiting this page on our website: https://peterdonnan.com.au
- By phone number: +61416000531
Contact Peter Donnan
You have to do more than simply want a better business to get it. I help you and your people to do the correct and practical things to succeed. This will truly deliver your better lifestyle.
I want to help you achieve this. I offer an obligation-free 60-minute discussion with me to help you better understand what I can do you to help you grow and transition your business.